Jay Phillips
Infrastructure Engineer.

Trinity Health — System Administrator

• Support infrastructure consisting of approximately 17,000 physical and virtual servers in a multi-site healthcare environment.
• Maintain Windows Server and VMware platforms supporting critical healthcare applications and infrastructure services.
• Perform provisioning, upgrades, migrations, troubleshooting, and decommissioning across the server lifecycle.
• Develop PowerShell automation to reduce manual work and improve consistency.

Trinity Health / Saint Joseph Regional Medical Center — Senior Client Technologies Analyst / System Administrator

• Supported approximately 300 physical and virtual servers.
• Administered VMware infrastructure supporting critical healthcare operations.
• Installed and maintained server hardware, operating systems, datacenter deployments, and enterprise applications.

Progressive infrastructure and technical roles

Systems Engineer, Systems Administrator, Junior Network Engineer, Desktop/Network Analyst, IT Contractor, healthcare support analyst, and U.S. Army Signal Support Systems Specialist.

Enterprise infrastructure home lab

• Expanded a Kubernetes cluster to six nodes with three control planes, three workers, kube-vip, and Argo CD GitOps; documented successful API and ingress failover tests.
• Implemented Prometheus, Grafana, Loki, Alertmanager, Uptime Kuma, and Zabbix monitoring.
• Designed segmented VLAN networks behind pfSense, whose WAN is a member of the separate home network.
• Deployed Longhorn storage, certificate automation, ingress, sealed secrets, backups, NetBox, phpIPAM, and multiple self-hosted workloads.
• Verified Ubuntu and Rocky Linux Hyper-V provisioning with PowerShell and cloud-init; developing a C# provisioning interface.

Microsoft platform engineering

• Built a SharePoint Server Subscription Edition farm with SSL, MySites, managed metadata, user profiles, and SQL storage design.
• Developed SCCM PXE and task-sequence workflows for Windows Server deployment and in-place upgrades.
• Created reusable PowerShell automation for Active Directory, server lifecycle, prerequisite installation, reporting, and remediation.
• Built a three-host Windows Server 2025 Hyper-V cluster and rebuilt the internal root/issuing CA hierarchy.
• Installed Exchange Server SE, moved the user mailbox, and restored ECP access with PKI-backed HTTPS.
• Published version-controlled infrastructure procedures and recovery playbooks into BookStack.